Sign in or Create an Account to Register

Crucial Conversations®: 2-day Workshop

Whenever you're not getting the results you're looking for, it's likely a crucial conversation is keeping you stuck. Whether it's a problem with parent/teacher relationships, student conflicts, teacher/staff issues or mental health and wellbeing challenges, if you can't create a psychologically safe place to talk honestly, with nearly anybody about almost anything, you can expect poor results. Crucial Conversations® teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organisation. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Crucial Conversations® Training teaches participants to:
- Speak persuasively not abrasively
- Foster teamwork and better decision making
- Build acceptance rather than resistance
- Resolve individual and group disagreements 

Crucial Conversations® Training infuses fourteen hours of classroom time with more than 60 original video clips of “before and after” situations. Enjoy video-based instruction from the authors of Crucial Conversations: Tools for Talking When Stakes are High. Engage in extensive in-class practise, group participation, and personal reflection as you explore and master these crucial skills

Teacher Leaders, Middle Leaders, Deputy Principals, Principals, System Leaders and all non-education Leaders

The two-day workshop involves lessons in mastering crucial conversation skills, including:
• Spotting the conversations that are keeping you from what you want
• Identifying your own ‘Style Under Stress’ and managing it
• Staying in dialogue when you’re angry, scared or hurt —”think your way to the root cause of your negative emotions"
• Stepping out of a conversation and notice how to make it work
• Taking steps to rebuild safety and returning to dialogue


Neil McDonald has been an experienced teacher and principal in a range of schools from primary through to secondary, across special education and inclusive contexts and large complex P-12 schools. As chief executive officer of three large organisations and having significant experience in HR within the state school sector, he brings a diverse background enabling him to support and walk alongside aspiring leaders and leaders at all levels.

As a fully accredited coach with GCI, Neil has coached large numbers of middle leaders and aspiring managers through to principals and senior leaders in government. Neil understands the complexities and challenges that old knew beginning and experienced leaders face, Neil’s coaching style is one where he enjoys to connect and understand the partner and the environment and challenges that person is facing.

Event Details:
Date: Thursday 13 - Friday 14 June 2024
Time:  8.30am - 4.00pm
Venue:  TBC (Adelaide)

Cost (incl. GST): Includes your very own Crucial Conversations resources pack containing the best-selling "Crucial Conversations" book and Workbook).
Individual: ACEL member $1,534.50 / Non-member $1,595

Join ACEL and enjoy member discounted registration as well as discounted 12-month ACEL membership for just $160 (normal price $205)!

Please refer to the Events and Programs booking Terms and Conditions here.


13/06/2024 8:30 AM - 14/06/2024 4:00 PM
Cen. Australia Standard Time

Additional Items

Thursday, 13 June 2024

13/06/2024 - 14/06/2024